Shipping policy

Thank you for shopping with Gentle Beginnings. We're committed to delivering your order safely and efficiently so you can enjoy your new essentials as soon as possible.

Order Processing

Orders are typically processed within 1–3 business days.

Some products may be dispatched directly from our trusted brand partners or suppliers. Where this applies, processing and delivery times may vary slightly. If your order contains items from multiple suppliers, your products may arrive in separate parcels.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Within Australia

We currently ship Australia-wide.

Estimated delivery times after dispatch:

Metro Areas: 2–7 business days
Regional Areas: 3–10 business days
Remote Areas: 5–14 business days

Delivery estimates are provided as a guide only and may vary depending on your location and the carrier.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the size or weight of your order.

From time to time, we may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details where available.

If your order is shipped in multiple parcels, you'll receive tracking information for each shipment.

Delivery Delays

While we work closely with our shipping partners to ensure timely delivery, delays can occasionally occur due to:

Peak shopping periods
Public holidays
Severe weather events
Carrier delays
Remote delivery locations

We appreciate your patience should any unforeseen delays arise.

Incorrect Shipping Details

Please ensure your delivery address is correct before completing your order.

Gentle Beginnings cannot be held responsible for delays, additional shipping costs, or lost parcels resulting from incorrect or incomplete shipping information provided at checkout.